How Generosity in Vietnam Leads to Forgettable Service
By Ngyuen Ayi
Ho Chi Minh City, Vietnam – In a country known for its warm hospitality and delectable cuisine, an uncanny dance has emerged between tipping and the quality of service. Seemingly paradoxical, it appears that the more you frequent an establishment and generously tip, the greater the chances of experiencing forgettable service and a complete loss of your order.
For many travelers, Vietnam’s vibrant culinary scene is an enticing adventure waiting to be savored. Eager to immerse themselves in the local culture, they become regulars at their favorite eateries, ready to embark on a gastronomic journey. Armed with guidebooks and online recommendations, they eagerly approach the tables, wallets adorned with tipping generosity.
As the relationship between patron and establishment grows, an unexpected transformation occurs. The waitstaff, once attentive and mindful, seem to lose their recollection of regulars’ faces, names, and even their cherished orders.
But fear not, for this is not a result of malicious intent. Rather, it is an unintentional manifestation of the “Law of Familiarity” in the realm of customer service. As regular customers tip more generously, the staff’s initial enthusiasm gradually morphs into a cocktail of complacency and forgetfulness. In their minds, the regulars have become fixtures of the establishment, part of the permanent furniture that no longer necessitates special attention.
Customers who were once the shining stars of the dining experience now find themselves cast into the abyss of anonymity. The waitstaff may serve them with a distant gaze, unaware of their long-standing relationship or their preferred dish. The once-cherished order is relegated to a distant memory, lost among the ever-growing chaos of forgetfulness.
And so, a disheartening irony emerges. The more patrons strive to be recognized and rewarded for their loyalty, the more likely they are to fade into the background. The tipping … Read more

Man Was Pretending to be Happy On His Phone
Tourist Finds New Thing To Complain About
In a shocking turn of events, renowned climate activist, Whiney Sachs, has given up on his mission to avoid single-use plastics. Sachs, who has been an outspoken advocate for environmental conservation, has recently admitted defeat, citing the ubiquity of single-use plastics in every transaction and the emotional exhaustion that comes with trying to avoid them.
In a shocking turn of events, an expat living in Vietnam has discovered that going to the gym brings more joy and fulfillment than going to the local bar to complain about everything he hates about the country.
By Nguyen Ayi